Privacy Policy for Ontra

Effective Date: 20.06.2025

Welcome to Ontra, a mobile application by MyCompany. Your privacy is important to us. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

• Email Address: Used solely for authentication and managing your subscription. Never linked to location data or other personalized features.
• Device UUID: A unique, anonymous identifier used to associate your data with your device without identifying you personally.
• Location Data: Collected only with your consent and stored anonymously using your device UUID. Not linked to your email address.
• Location Markers: Custom markers you set, which may include color, label, or avatar. Linked only to your device UUID.
• Safe Zones: User-defined zones where location tracking is disabled. Not connected to your email.
• Subscription Status: Stored and linked to your email address for access to premium features.
• Advertising Data: We use Google AdMob to serve ads to free-tier users. AdMob may collect data such as device info, IP address, and app interaction in accordance with their own Privacy Policy.

2. How We Use Your Information

• To authenticate your account and manage your subscription.
• To provide and personalize app features using anonymous data.
• To support advertising (free users only).
• To improve and secure the app.

3. Legal Basis for Processing (GDPR)

We rely on the following legal bases to collect and process your data:

• Consent: For location tracking and ad personalization.
• Contract: To provide you access to your account and subscription.
• Legitimate Interest: To improve and secure our services.

4. Your Rights

Under GDPR (for EU/EEA residents):

• The right to access your data.
• The right to rectification or deletion of your data.
• The right to object to processing.
• The right to data portability.
• The right to withdraw consent at any time.
• The right to lodge a complaint with a data protection authority.

Under CCPA (for California residents):

• The right to know what personal data we collect and how we use it.
• The right to request deletion of your data.
• The right to opt out of the sale or sharing of your data.
• The right to non-discrimination for exercising these rights.

To exercise any of your rights, please contact us at: privacy@mycompany.com

5. Data Sharing

We do not sell your personal data. We may share limited data with:

• Google AdMob – For free-tier advertising.
• Service providers – Only as necessary to operate and maintain the app.
• Authorities – When legally required (e.g., in response to a valid legal process).

6. Data Security

We use encryption, secure storage, and access controls to protect your data. Location and marker data are stored anonymously and separately from authentication data.

7. Children’s Privacy

Ontra is not intended for children under 13. We do not knowingly collect data from anyone under this age. If we become aware that a child has provided us with personal data, we will delete it.

8. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time or delete it in the app.

9. International Transfers

Your data may be stored and processed on servers outside your country. We take steps to ensure adequate protection in accordance with GDPR and other applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes via the app or email.

11. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, contact us at:

• MyCompany
• Email: privacy@mycompany.com
• [Insert mailing address if applicable]

How to Delete Your Account

If you wish to delete your account from our service, follow these simple steps:

1. Open the App: Launch the application on your device.
2. Go to Settings: On the home screen, look for the settings icon, typically represented by a gear or cogwheel symbol. Tap on it to open the settings menu.
3. Scroll to the Bottom: In the settings menu, scroll down to the bottom of the page where you will find various options related to your account management.
4. Delete Account: Tap on the option labeled "Delete Account." You may be asked to confirm your decision or provide additional information to complete the process.

Note: Once your account is deleted, this action cannot be undone. All your data and preferences associated with the account will be permanently removed.

If you encounter any issues or have further questions, please contact our support team for assistance.